The purchase of goods and services from this site will be implemented by the following sales process

Software products

Purchase

Once the Customer has selected the product they wish to buy from the webshop it will added to the cart. Upon checkout and completion of payment the Customer will receive an automatic email confirming their purchase. They will also be given a link where they can download the sales invoice that corresponds with the sale.

Delivery 

The Customer will receive the licencing keys and credentials for their product under separate email. The email will delivered within 24-36 hrs from the point of order confirmation. The email may be delivered direct from the software manufacturer. If the Customer has not received their licence within this time period please email sales@powergreensoftware.com.

Training  products – webinar based

Purchase

Once the Customer has selected the product they wish to buy from the webshop it will added to the cart. Upon checkout and completion of payment the Customer will receive an automatic email confirming their purchase. They will also be given a link where they can download the sales invoice that corresponds with the sale.

Delivery 

For specific web based  training which is delivered on a fixed date and time the Customer will receive invite notification of the login details to access the webinar. Should the Customer fail to attend or is unable to attend they will forfeit their purchase price.

For bespoke onbaording and training sessions the Customer will receive invite notification of the login details to access the webinar for the agreed time and date which is suited to both parties.